Cocobet Casino Terms and Conditions

Welcome to Cocobet Casino. These Terms and Conditions govern your access to and use of our website, games, bonuses, and all related services available at cocobet.win. By registering an account or using any part of our platform, you agree to be bound by the terms set out in this document. We encourage you to read this agreement carefully before proceeding. If you do not accept these terms in full, you must not use our services.

1. About Us and Our Licensing

At Cocobet, we operate under the legal name NewEra Information Technology N.V., a company incorporated in Curaçao with Company Number 163214, registered at Zuikertuintjeweg Z/N, Curaçao. We hold a valid gaming licence issued by the Curaçao Gaming Authority (CGA), Licence No. OGL/2024/135/0139, granted on 21 June 2024 under the National Ordinance on Games of Chance. Our CGA Verified Certificate Seal is publicly displayed on our platform. Payment-related operations are handled by our authorised payment agent, Eris Mundi Limited, registered in Cyprus under company number HE 462973.

2. Eligibility and Account Registration

Our Cocobet Casino services are available exclusively to players who meet the following requirements. You confirm by registering that you comply with all of the below:

• You are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You are not a resident of or physically located in any restricted territory, including Aruba, Australia, Brazil, Canada (including Ontario), Bonaire, Curaçao, France, Georgia, Iran, Iraq, the Netherlands, Portugal, Saba, Spain, Statia, Sint Maarten, the United States and its dependencies, the United Kingdom, and all FATF-blacklisted jurisdictions.
• You are acting on your own behalf and not as an agent for a third party.
• You have not previously been excluded or banned from our platform.
• All information provided during registration is accurate, current, and complete.

We reserve the right to verify your identity at any time. While our Cocobet casino login process is designed to be smooth and efficient, we may request identity documents to comply with applicable regulations. Please use the official cocobet login page to access your account securely.

3. Your Account Responsibilities

You are solely responsible for maintaining the confidentiality of your account credentials. At Cocobet Casino, we provide each registered user with a unique personal account, and you must not share your login details with any third party. Should you suspect unauthorised access to your account, you must contact us immediately via our 24/7 live support or at support@cocobet.com.

• You may hold only one account per household or IP address.
• Duplicate accounts may be suspended and associated winnings forfeited.
• You must update your account information promptly if any details change.
• We are not liable for any losses resulting from your failure to protect your login credentials.

4. Deposits, Withdrawals, and Payment Terms

At Cocobet, we support a wide range of currencies including EUR, USD, GBP, AUD, CAD, BRL, INR, JPY, PLN, TRY, THB, PHP, MAD, ARS, VES, as well as cryptocurrency. Our platform is built as a crypto-friendly casino offering fast deposits and withdrawals. Specific payment methods available to you may vary depending on your region.

4.1 Withdrawal Conditions

Our Cocobet Casino withdrawal policy includes the following key conditions:

• If your deposit has not been wagered at least once (x1) prior to a withdrawal request, a 20% deduction will be applied to your withdrawal amount.
• Maximum withdrawal limits depend on your account status and VIP level, and are determined individually.
• Progressive jackpot winnings are paid out in full with no cap applied.
• Winnings derived from no-deposit free spins or free bets are subject to a maximum payout cap of €/$100.

5. Bonuses and Promotions

We offer a range of promotions to our players. The cocobet bonus structure includes a First Deposit Welcome Bonus of 500 Free Spins, a 50% Cashback on losses during your first week, Slots Leaderboard prizes of up to 10,000 Free Spins, and an Instant Games Leaderboard with a $2,500 prize pool. Our sports betting section also includes a First Sports Bet bonus.

5.1 Bonus Terms

When you claim any cocobet casino bonus, including the cocobet no deposit bonus where applicable, the following conditions apply:

• Free Spins winnings must be wagered x20 within 48 hours of being credited.
• Free Bets carry a wagering requirement of x5.
• Maximum payout from free spins or free bet winnings is capped at €/$100.
• Deposits must be wagered at least x1 before any withdrawal is processed.
• Players from Finland and certain other jurisdictions may be excluded from specific promotional offers.
• We reserve the right to modify, cancel, or withdraw any promotion at our discretion with reasonable notice.
• Bonus abuse, including collusion or exploitation of promotional terms, will result in account suspension and forfeiture of winnings.

The cocobet casino no deposit bonus, where offered, is subject to verification and may be limited by geography and player status. Full bonus terms are available on the promotions page of our website.

6. Game Fairness and Provider Information

Our Cocobet platform offers a comprehensive gaming library including Slots, Live Casino, Instant Games, Sportsbook, Racing, Live Sports, and Virtual Sports. We partner with leading game developers including NetEnt to ensure fair and certified gaming outcomes. All games operate using certified Random Number Generators (RNGs) where applicable. Our live casino games are streamed in real time from licensed studios.

The cocobet slot catalogue is regularly updated, and you can access all titles following a successful cocobet slot login. If you experience any technical issues during gameplay, we are not liable for disruptions caused by external internet failures, though we will make every effort to resolve platform-side issues promptly.

7. Responsible Gambling

At Cocobet Casino, we are committed to promoting responsible gaming. We provide tools including deposit limits, session reminders, and self-exclusion options. If you believe you may have a gambling problem, we strongly encourage you to use these tools or contact our support team at any time. Our responsible gambling resources are accessible directly from your account settings.

8. Mobile Access and the Cocobet App

Our cocobet casino app and mobile-optimised website allow you to enjoy all games and account features on the go. The cocobet app is available for compatible devices. We make no guarantees regarding uninterrupted mobile service and recommend maintaining an up-to-date version of the application for the best experience.

9. Intellectual Property

All content on our website — including software, graphics, logos, trademarks, and game content — is the property of Cocobet Casino or its licensors. You may not reproduce, distribute, or use our intellectual property for any commercial purpose without prior written consent from us.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential losses arising from your use of our services. Our total liability to you in connection with any claim shall not exceed the amount deposited by you in the 30 days preceding the event giving rise to the claim.

11. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Curaçao. Any disputes arising from your use of our casino cocobet services shall be subject to the exclusive jurisdiction of the courts of Curaçao, unless otherwise required by applicable consumer protection law in your country of residence. We encourage you to contact us first at support@cocobet.com to resolve any issue informally before initiating formal proceedings.

12. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered users via email or an on-site notice. Your continued use of our Cocobet services after any such update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes.

13. Contact Us

If you have any questions about these Terms and Conditions or any aspect of your experience at Cocobet Casino, our team is available around the clock. You can reach us via live chat on the website or by emailing us at support@cocobet.com. We aim to respond to all enquiries promptly and professionally.